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Category: Tech Insights

Agentic AI and the New Architecture of Customer Service

November 28, 2025November 28, 2025 Leave a comment

Agentic AI is not a smarter chatbot; it is a new operating model that designs and executes workflows on your behalf. The thesis: over the next 12-18 months, agentic AI will move from helper to owner for repeatable support workflows, compressing cycle time and cost while forcing concrete changes to org design, tooling, and frontline […]

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10 Best digital marketing agency tools to use (2025 Guide)

November 18, 2025December 11, 2025 2 Comments

The Evolving Role of Digital Marketing Agencies for Startups: Digital marketing agencies used to be judged mostly on creative skills and campaign execution. That is true for most of the part of their work today, but with the recent boom in the use of AI working dynamics have changed quite a bit. In this article, […]

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